The Hunt Group Busy policy for your hunt group is disabled. It can be occurred in any of the Outlook versions like Outlook 2016, 2013, 2010 Your satellite dish has moved or become blocked and is no longer picking up signal from the satellite. This can occur with the onset of extreme weather conditions such a very heavy rainfall that blocks the sky completely or a snowstorm that has covered the dish entirely in snow. You can repair the device with zero expenses using troubleshooting guides on this page. Usually, trying again in a few minutes will resolve. Reseating adjusts how the coaxial cable is connected to the device and wall outlet. This item is not currently available for order. Wait approximately 10-15 minutes for the Interactive Guide (including Shaw On Demand) to be restored. If you happen turn on your receiver during the code download you should see the screen below on your TV. We are unable to start playback as connections from this IP address are not permitted. Give Shaw Direct a call at 1-888-554-7827 to book a service call. Attention! Understanding these on-screen error messages can help troubleshoot common technical issues to help ensure that you can access Video On Demand content when you need to.
It may be included with a channel you do not subscribe to,or may not be released yet. Please try again, or contact customer support if this error persists. The errors can be triggered by issues with signals, cables, service availability, and issues with your account. If you have more than one TV box in your home, check to see if they are all affected by the same issue. You can't change channels, bring up the Option menu, or turn off your receiver.
Direct Voice Mail Transfer 55 If you are connected with a powerline bridge, ensure that both your receiver has a tight connection as well as the powerline bridge connected to your modem.
You may need our technical support agent to resolve this issue. I'm not sure I understand what you consider to be a bug here. An unexpected VOD error has occurred. Incoming connections are validated against a 3rd-party industry standard database to determine the approximate location of the IP address. Due to my limited resources I opted to buy the Be careful not to move the dish when you brush it off and your signal should return very quickly.
The entire process should take between 15 to 90 minutes (you can check this time as illustrated in Item 2, below). Attention! But in the off chance that your browser cache is responsible for this error, follow the steps of clearing your browser cache. Choose another channel feed: Please tune to a different channel. If the line has been cut or contains any extraneous splitters it can cause the coaxial cable from the dish to wear out and not work. Proposed as answer by Shaw_Lu Monday, September 16, 2019 6:35 AM Marked as answer by JayAPC Wednesday, January 8, 2020 7:59 PM Monday, September 9, 2019 7:08 PM The service is on.
Reseating adjusts how the coaxial cable is connected to the device and wall outlet. If you have been experiencing a significant snowfall and you have access to do so, carefully remove any excess snow from the face and arm of the dish. How to connect your receiver and modem with Ethernet cable, Video on Demand connection error messages. Replace telephone handset. This commonly indicates that you have lost your satellite signal temporarily. The content you are trying to play is either not supported in your area or not playable on your TV box. Ok this was solved by Shaw personnel...they just had to flip a switch and activate .
All rights reserved. You are connected to your voice mail retrieval menu. Shaw Direct On Demand content is only available within Canada. If you don't find any issues with your account, please contact Shaw technical support. This has been happening for days...we have just recently had If your connection to Shaw Direct On Demand has been lost, please check the following: Verify that the Ethernet cable is connected tightly to the back of your receiver and your modem.. Please try again. Use these connection tips to troubleshoot your Video on Demand connection issues. If you are impacted by an outage, please wait and try to access Shaw On Demand again later. For more help, please visit www.shawdirect.ca/vod on your computer.
When we attempt to go to Shaw on Demand, we get error code 64417! Review the minimum speed requirements, and ensure no other devices in the home are consuming a large amount of bandwidth. This title cannot be started as it appears to be currently streaming on your account.
An unexpected VOD error has occurred. If you set up your Shaw email account correctly and you created a strong email password, you should be able to avoid the most common security issues. Replace telephone handset.
Please contact customer support. Solved: When we attempt to go to Shaw on Demand, we get error code 64417! You are not currently subscribed to this channel, This program has been locked by your current user settings, This program has been blacked out in your area, Troubleshooting satellite receiver not authorized or not subscribed errors, Troubleshooting tips for intermittent satellite signal. Smartvoice Calling Features Quick Reference Guide. Make sure that the coaxial cable running from your satellite dish is fully connected to the back of your Shaw Direct satellite TV receiver. If the you are in fact in Canada and using a Canadian ISP, you may need our technical support agent to resolve this issue. ", You tune to a channel and a message appears on the screen that says: "A subscription is required to view this program. VOD authentication has failed. Read How To: Manage my Shaw bill to learn how. If this message persists, there may be a configuration issue. It must be the only active call. In some cases you may be able to view the event on Pay-Per-View or an alternative channel.
Enter phone number to which calls are forwarded. How to order a title through Shaw on Demand, Accessing Shaw on Demand with BlueCurve TV. Leave unplugged for 30 seconds and plug back in. All rights reserved.
For a complete list, download the Smartvoice Calling Features Quick Reference Guide. Hi Mister Tillman. This program has been blacked out in your area.". Order the channel: Visit the Store section on, Refresh your services: The services on your Shaw Direct satellite receiver may have been interrupted due to a power outage or other error. This process occurs during the late night hours so that it won't interrupt your regular viewing. Wait up to 2 minutes for the TV box to reboot. Please try again later. Not what you're looking for? If this message persists, there may be an On Demand outage. If you are experiencing a very heavy rainfall or notice very thick storm clouds directly in front of your dish, please wait a few minutes for the clouds to pass and your signal should return shortly. Your speed test will show if you have sufficient bandwidth to order standard definition (SD) or high definition (HD) content. If your IP address is not allowed to connect to the Shaw On Demand servers.
We also have installation guides, diagrams and manuals to help you along the way! For more help, please visit, Network error connecting to content server, We are having trouble communicating with the Shaw On Demand servers. Please check your network connection and network settings.For more help, please visit. © 2020 Shaw Satellite G.P., All Rights Reserved. Please call technical support for more information regarding your Shaw Direct account. The active call at another endpoint is answered.
Unplug the receiver's power cord from the back of the receiver or from the wall outlet. This has been happening for days...we have just recently had, Ok this was solved by Shaw personnel...they just had to flip a switch and activate, I get a message unable to load...for 5 days now...and no help from shaw...guess it's nor a priority right now. You are connected with the call you parked. Attention! Please verify your connectivity and try again later. If reseating the cable didn't solve your issue, read the Shaw TV Troubleshooting FAQ. Ensure that all of your satellite feeds are still connected at the satellite dish and tighten any loose connections.
Please try again.
Sports blackouts are put in place by sports leagues and are completely beyond the control of Shaw Direct or other television providers. If not forwarding properly, contact technical support. If there is something blocking your dish, such as a large tree or your neighbour’s newly renovated home, this may be preventing your dish from operating properly. This download will add new features or fixes to your current on-screen Guide. Detach the power cable from your TV box. I bought a new PC but only comes with a very limited edition of Word, and no Outlook and Power Point, and other aspectsneeded.
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